About Us
About Repair World Direct – Crewe’s Trusted Electronics Repair Specialists
Established in 2002, Repair World Direct has grown into one of the most trusted electronic repair centres in Crewe and Cheshire.
From humble beginnings in a garage to a fully equipped specialist repair workshop, we’ve built our reputation on one thing:
👉 Fixing devices properly, quickly, and honestly
Today, we complete around 1000 repairs every month from our dedicated repair centre in Crewe.
20+ Years of Repair Experience You Can Trust
With over two decades in the industry, we’ve seen—and fixed—it all.
We specialise in:
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Phone repairs (iPhone, Samsung, more)
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Laptop & MacBook repairs
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Tablet & iPad repairs
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PC & custom systems
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Games consoles (PlayStation, Xbox, Nintendo)
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Advanced micro soldering
As technology evolves, so do we—continually adapting to deliver the highest quality repairs using modern tools and techniques.
Built From Passion. Grown Through Reputation.
Repair World Direct started as a simple idea—fixing devices properly and helping people avoid unnecessary replacement costs.
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Started repairing consoles in 2002
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Launched online store in 2004
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Moved into business premises in 2007
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Opened retail shop in 2010
Today, we operate from our dedicated repair centre in Crewe, Cheshire, serving both local customers and clients across the UK.
Meet The Team Behind The Repairs
Our strength is our people.
Every repair is handled by a specialist technician, not a generalist—giving you better results, faster turnaround, and complete confidence.
👨🔧 Ben – Owner & Lead Technician
With over 27 years of technical experience, Ben built Repair World Direct from the ground up.
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Former IT Manager at British Airways
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Lifelong passion for technology and repair
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Leads the business with a focus on quality, service, and trust
🛠️ Clare – Workshop Manager
Clare keeps everything running smoothly behind the scenes.
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Key team member since 2012
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Oversees workshop operations, systems, and B2B work
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Ensures every repair meets our high standards
📱 Hannah – Tablet & iPad Specialist
Hannah is our go-to expert for tablets and handheld devices.
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Senior technician with deep device knowledge
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Known for precision and consistency
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Manages all social media and online content, keeping customers informed and engaged
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A vital part of the team since 2012
💻 Andy – Laptop & Console Specialist
Starting as an apprentice at 17, Andy has grown into a highly skilled technician.
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Specialist in laptops, PCs, and games consoles
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Advanced troubleshooting and repair expertise
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A customer favourite for his knowledge and approach
📞 Kez – Customer Support
Kez keeps everything connected.
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Handles calls, enquiries, and customer communication
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Ensures smooth day-to-day operation
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Supports the team so technicians stay focused on repairs
Why Customers Across Cheshire Choose Us
We’re not just another repair shop.
We’re known for:
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In-house repairs (no outsourcing)
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Fast turnaround times (same-day available)
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Honest, transparent service
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Specialist technicians for every device
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Strong reputation built over 20+ years
Customers from Crewe, Nantwich, Sandbach, Stoke-on-Trent and across Cheshire trust us to get their devices back up and running.
Local Repair Experts – Serving Crewe & Beyond
📍 Based in Crewe (CW2), we provide:
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In-store repairs
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UK-wide postal repair service
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Business repair solutions
Whether you’re local or sending your device from across the UK, you’ll receive the same professional, reliable service.
Visit Us or Book Your Repair Today
Repair World Direct
109a Nantwich Road
Crewe, Cheshire, CW2 6BA
📞 01270 848554
👉 Book online or visit us in-store today.